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The endpoint is crafted to commence the KYC1 V4 (Know Your Customer Level 1, version 4) identification process, serving as the first step in customer verification and supplying an identifier for continuous monitoring of KYC1 V4 status or acquiring supplementary details. The process of completing KYC 1 can be read here.

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This endpoint is accessible for KYC_0 level and higher

To complete KYC 1, you need one of the following documents:

  • Driver's license
  • International passport
  • Identity card

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Important Notice: Ondato Service Deactivation & Transition to Sumsub

We would like to inform you that Ondato service will be deactivated on December 23. This means that all integrations with Ondato, including the use of their SDK and API, will stop working after this date. This will affect all systems using Ondato for customer verification (KYC) and identity data processing.

Transition to Sumsub

To ensure the continuity of the KYC process, we are transitioning to Sumsub — a modern and reliable solution for identity verification, which will replace Ondato.

Full documentation on integrating Sumsub is available here.

Important Date: December 23

December 23 is the critical date when Ondato endpoints will be deactivated. After this date, all requests to the Ondato API and SDK will stop working, and the system will no longer process verification requests. Therefore, we strongly recommend completing the migration to Sumsub before this date to avoid any disruptions in the KYC process.

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