SUMSUB KYC Verification — POA Level

Once the basic level of SUMSUB KYC verification is complete, you can upload the POA (Proof of Address) document in order to issue the IBAN.

First, please ensure that:

If these conditions are met, you can proceed with the steps below.

Since you have already passed basic KYC, you are not required to resubmit your passport or repeat previous steps — only proof of address will be needed.


Step 1. Upgrade a SUMSUB Access Token

To get started, upgrade a verification token for the Sumsub SDK process.

POST /reg/v2/verification/sumsub/token/upgraded

Response Example:

{
  "token": "string"
}

Use the token to proceed with the Sumsub SDK. How to integrate



Step 2. Upload your POA Document

The document must be issued within the last three months. We accept the following documents for verification:

  • Bank documents — bank letters, bank statements, etc.
  • Utility bills — electricity, water, internet bills, etc.
  • Government-issued documents — tax bills, statements, voter registration, etc.


Step 3: Complete the Verification

Once previous steps are completed, submitted documents undergo verification. In case of discrepancies, you’ll be asked to upload new files. Upon successful approval, you’ll be notified and can continue with the IBAN application process. How to open an IBAN account

Possible statuses of the KYC verification process

StatusDescription
IDENTITY_APPROVEDIf your account isn’t tagged with the bank_account:forbidden scope, you can start the document submission process.
ADDRESS_PENDINGPOA is under review by the partner.
ADDRESS_DENIEDPOA is rejected, the user can submit the documents again.
ADDRESS_APPROVEDPOA is approved, the user can proceed with the IBAN ordering.
SUPPORTFinal rejection of verification, resubmission is not possible. The user should contact support for clarification.

What’s Next